poor quality/ delivery-repertimen/bad service/refund-retornar/exchange-intercanvi/free of charge - gratis/disappointed with the service //i am writting because i would like to complain about the _____ wich i oredered by post from your factory //i think that you should //i would appreciate it if you would/ please reply as soon as possible/dramatic-espectacular/disappointing/ a masterpiece-obra mestra/a box-office hit-exit de taquilla/ it's directed by/ is well worth seeing- va valdre la pena/ you
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